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Privacy Policy

Last Updated: July 11, 2025

At WindWay AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Payment and billing information
  • Communication preferences
  • Information provided in forms, surveys, or correspondence

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI automation services
  • Processing payments and managing accounts
  • Communicating with you about our services
  • Sending marketing communications (with your consent)
  • Analyzing website usage and improving user experience
  • Complying with legal obligations
  • Protecting against fraud and security threats

3. Analytics and Tracking Tools

We use various analytics and tracking tools to understand how our website is used:

  • Google Analytics: To analyze website traffic and user behavior
  • Facebook Pixel: For advertising and remarketing purposes
  • Heat mapping tools: To understand user interaction patterns
  • Email tracking: To measure email campaign effectiveness

You can opt-out of these tracking tools through your browser settings or by using opt-out mechanisms provided by the respective services.

4. Client Information Handling

When providing our services, we may have access to client data and information:

  • We act as a data processor for client data
  • Client data is used solely for providing contracted services
  • We implement appropriate security measures to protect client data
  • Client data is not used for our own marketing purposes without explicit consent
  • Data retention periods are defined in our service agreements

5. Marketing Communications

We may send you marketing communications if:

  • You have provided explicit consent
  • You are an existing client and the communications relate to similar services
  • You have not opted out of receiving such communications

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Data Security Measures

We implement comprehensive security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

7. GDPR and CCPA Compliance

7.1 GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of personal information
  • Equal service and price, even if you exercise your privacy rights

8. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience:

8.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

WindWay AI

Email: privacy@windwayai.com

General Contact: windwayai@gmail.com

Response Time: We will respond to your inquiry within 30 days